Listening is an important part of communication. Being a good
Listener help you to solve many problems at work as well as home.If you are a
good listener you will be able to understand others well
and will be able to handle difficult situations easily.In addition,
you learn a lot from listening. As simple as listening to and acknowledging
other people may seem, doing it well, particularly when disagreements arise,
takes sincere effort and lots of practice.
Saturday, March 2, 2013
Effective listening and Employee Motivation
Effective listening is one of the greatest techniques for motivating employees. As a result of paying careful attention to each person, everyone is eager to get their chance to speak and share their experiences and ideas with the others. At the end of each staff meeting, everybody is happy and full of energy. They are all smiling, laughing, and talking with each other. They are all energized and eager to get back to work.
How to Be a Good Listener??
1) Try to put yourself in other person's shoes, active listening is not only about listening but you must look at the problems from other person's prospective and actively try to see his or her point of view.
2) Try to b quite when the speaker is speaking, let him complete what he wants to say and the start speaking.
3) Nodding your head, Your eyes and your body language tells a lot about whether you are interested in listing or not. so make sure you are showing interest in what speaker in saying.
4) Try to make eye contact with the speaker.
5) do not use phrases like " Are you sure", " It is not that bad", "Do your best ".
6) Summarize small parts of the conversation and interpret the information given to you by the speaker before asking questions about what has been said. This encourages the speaker to tell more and makes him feel more comfortable in the conversation.
Characteristics of good listener
The Main characteristics of good listener are as follows:
1) Attentiveness
2) Understanding
3) Patience
4) Generosity
5) Smart
6) Respect Speaker
1) Attentiveness
2) Understanding
3) Patience
4) Generosity
5) Smart
6) Respect Speaker
Importance of listening in success of organization
Listening is key key to effective working relationships in an organization.In an organization it is important for employees working at all the levels to listen to their superiors or subordinated in order to do work more effectively and efficiently. Listening properly can be a solution to many problems in a company. Listening skills also impact a company’s interaction with customers and other businesses.
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